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Payments/Transfers


Payments/Transfers Overview

Mobile Phone Tips

  • While the full functionality of OBB can be accessed using the browser on your mobile phone, please note that with the optimised version (a streamlined set of functionality for mobile phone usage) some Payment Modules and Functions are not available.
  • Items shown with an asterisk are not available using this customised version however, you can switch back to the full OBB service at any time.

Online Business Banking allows you to:

  • Make payments to accounts at any Financial Institution in Australia (excluding other bank credit cards);
  • Transfer funds between your nominated accounts;
  • Pay bills to over 14,000 billers using BPAY®;
  • Save recipient information;
  • Process Direct Debit transactions (for approved customers only);
  • Schedule payments for a future date;
  • Create recurring payments;
  • Copy historical payments.

The Payments/Transfers group includes the following modules:

  • Create - Create new payments;
  • Pending - Approve, modify or delete payments. Payments that have been approved for a processing date in the future will also be displayed;
  • History - Historical payments made via Online Business Banking are stored here and can be copied to create new payments;
  • Recipients - Store account details for people that you regularly pay. Saved recipients can be selected when creating payments;
  • Recipient Sets - Saved recipients can be logically grouped. Recipient sets can be selected when creating payments; and
  • Limits - View the Daily Payment Limits and current usage that apply to your nominated accounts.

Payment Cut-Off Times

  1. For an Instruction for a Payment to be made to an account held at another Australian Financial Institution on the same Business Day, the payment cut-off time is 3.00pm WST (5.00pm AEST);
  2. For an Instruction for a Payment to be made to another Bankwest account on the same Business Day, the payment cut-off time is 8.00pm WST (10.00pm AEST);
  3. For an Instruction for a Direct Debit payment from an account held at another Australian Financial Institution on the same Business Day, the payment cut-off time is 3.00pm WST (5.00pm AEST).
  4. For an Instruction for a Direct Debit payment from another Bankwest account on the same Business Day, the payment cut-off time is 4.30pm WST (6.30pm AEST).
  • Payments must be approved no later than the above times, if they are to be processed the same business day.

Approving Payments

A Master User must approve a payment before it can be processed. A Master User is a signatory on the account from which the payment is being made.

If an account requires dual signatures, two Master Users are required to approve the payment. Payments of this type will reside in the Pending module of Payments until dual approval has been completed (Note: Future-dated Payments will remain in Pending even after approved, until the elected Payment date).

If a Master User is creating a payment they can approve the payment at the same time. If a non-Master User creates a payment, the payment will reside in the Pending module awaiting approval by a Master User/s.

Approve a Payment (Master Users Only)

  • Select Pending under the Payments / Transfers group;
  • Sort or filter payments as required;
  • Click the payment number for the payment you wish to approve;
  • Enter your Secure Code;
  • Click Confirm.

Note: Online Business Banking enables you to approve multiple payments/transfers at the one time - using your Secure Code.

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